Access Help & Hope Center's Client Services.



Help & Hope Center is located in Castle Rock, CO, and provides assistance to Douglas and Elbert County residents. If you need help, there are many ways we can assist you to build a bridge to better times. The first step is to register below.


If you live outside of our service area, please dial “211” and they will help you connect with services in your area.

Access Help & Hope Center's Client Services.

Help & Hope Center is located in Castle Rock, CO, and provides assistance to Douglas and Elbert County residents. If you need help, there are many ways we can assist you to build a bridge to better times. The first step is to register below.


If you live outside of our service area, please dial “211” and they will help you connect with services in your area.

Food Pantry


A week’s worth of groceries and household items for individuals and families in need


Groceries and household items for senior citizens


Weekend meals for children of families in need


Clothing & Essentials


Help & Hope Center clients are provided vouchers to “shop” for clothing and other household items for free


Coats, clothing, sleeping bags and essentials for homeless families


Medical and personal hygiene items

Emergency Financial Assistance



Utilities


Rent


Emergency Lodging


Other Services


Local Program Assistance


Resource Navigation


Birthday gifts for children


Are you a first-time client?


If you have never been a client of Help & Hope Center, you must complete BOTH STEPS  below in order to schedule an appointment.


Step 1. 

Click the "Register Now" button below to complete the new client registration form. It will open a new page. When you are done, return to this page and go to Step 2.

REGISTER NOW

Step 2.

Click on the "Book Your Appointment" button below to schedule your appointment.

BOOK YOUR APPOINTMENT

Step 3.

It's time to great ready for your visit! Follow the preparation instructions to make your visit as effective as possible.

PREPARE FOR YOUR APPOINTMENT

If you need help completing the steps above please contact us.

Our telephone number is (303) 688-1114, extension 20.

Are you a returning client?


If you have previously completed a registration form or met with a Help & Hope Center Client Advocate, schedule your appointment by clicking one of the buttons below.

FOOD ASSISTANCE APPOINTMENT

Please Note: Rent and/or Utility Assistance appointments include the opportunity to shop in the food pantry. There is no need to schedule two appointments.

RENT/UTILITY ASSISTANCE APPOINTMENT

If you need help completing the steps above please contact us.

Our telephone number is (303) 688-1114, extension 20.

Prepare for your appointment.

Once you've completed the steps above, it's time to get ready for your appointment.

Help & Hope Center is an equal opportunity provider. Read the USDA non-discrimination statement here.

Please be on time. If you are late, we may need to reschedule your appointment.


Client Services Visits

  • When possible, leave children at home or with a friend or family during your visit. Your appointment may include a visit with a client advocate as well as to our food pantry or thrift store. This can take upwards of 2.5 hours, which is a long time for children to wait quietly in the lobby.
  • Be on time. It will help us serve as many people as possible.


What to Bring

First-Time visitors

  • Copy of your identification (driver's license, passport or other)
  • Proof of residency (utility bill, lease agreement or other)


If you are seeking financial assistance

  • Recent pay stubs, an annual social security or pension statement letter, or other verification of your income
  • If you are self-employed, bring a recent 1099
  • Lease agreement or welcome letter
  • Copy of your utility bill (we do not help with Conservice utility bills)


Food Pantry Rules

  • Only one member per household, please.
  • Shopping times are limited. Please be mindful of your timeframe so that we may accommodate all shoppers. 
  • If you are uncomfortable shopping or have children with you, our volunteers will be happy to prepare an order for you.