Join the Help & Hope Center Team

Current Employment Opportunities (2)

Executive Director


The Opportunity

Help & Hope Center seeks an experienced, visionary, and mission-driven leader to oversee the organization’s continued growth and impact as it helps residents of Douglas and Elbert counties navigate troublesome times with dignity. In partnership with a mission-driven Board of Directors, the incoming Executive Director (ED) will direct the organization’s values, vision, and mission; develop and implement strategic and operational plans; and garner public and financial support for the organization. They will lead a talented team of staff who share a commitment to the organization’s mission and, most importantly, to our neighbors in need.

The incoming ED will assume the role at a pivotal time in the trajectory of the organization. Recognized as one of Colorado’s fastest-growing communities, Castle Rock and the surrounding area boast excellent schools, libraries, parks, and extraordinary natural beauty that contribute to an excellent quality of life in the community. However, this quality of life, coupled with inflation, has contributed to increased cost-of-living, placing new stresses on many household budgets. As a result, HHC has seen an increased demand for its services in recent years and projects the need will continue to increase with anticipated shifts in eligibility for federal benefits programs. The staff and board of HHC recognize these factors and seek an ED who can lead the development of a vision and strategy to respond to these shifts in need.


The organization has already taken key steps to build the infrastructure and support necessary for growth. With roughly one third of the HHC’s revenue coming from its thrift store, the organization benefits from significant, consistent unrestricted support. However, the store and food pantry are both operating at capacity; future growth will only be possible with shifts in operating procedures or expansion/relocation. The organization has explored these paths but recognizes it is not yet in a position with its supporters to undertake a capital campaign, which will be necessary for relocation, meaningful renovation, or expansion of their current space. HHC has invested in its development efforts to strengthen relationships with donors and has realized significant returns on these efforts, with a 29% increase in contributed revenue from 2023 to 2024 and another 31% from 2024 to 2025. A successful Executive Director will understand the importance of continued investment in philanthropy and eagerly embrace the opportunity to develop relationships with the organization’s closest supporters.


The ideal candidate will thrive in a spirited and determined environment and bring a strategic approach to elevating the organization’s vision for continued impact. Leading passionate and knowledgeable staff, the incoming Executive Director will bring strong management expertise and a commitment to working collaboratively to maintain a culture of excellence and accountability among the staff. Together, they will elevate service delivery, expand HHC’s footprint, and further diversify and increase both contributed and earned revenue streams in support of the mission.

   

Key Position Functions

The Executive Director provides strategic leadership and day-to-day management of Help & Hope Center, reporting to the organization’s Board of Directors. The ED will:


  • Successfully promote and fulfill the mission, vision, and impact of HHC.
  • Engage the Board of Directors, defining the organization’s values, vision, and mission; developing and implementing strategic and operational plans to achieve its goals; cultivating public and financial support for the organization.
  • Manage the organization’s leadership team. Direct reports include the Director of Development, Director of Finance, Program Director, and Volunteer Manager
  • Lead day-to-day operations, implementing strategically relevant programs, ensuring compliance with regulations, and cultivating partnerships.
  • Play a critical role in fundraising efforts, donor cultivation, and securing financial support to sustain and grow the organization’s impact.
  • Connect HHC with nonprofit and community leaders across Douglas and Elbert counties to align services and offer residents a hand-up in their moment of need.

 

Key Responsibilities


Leadership and Management:

  • Oversee the daily operations of HHC, ensuring alignment with the mission and goals.
  • Provide inspirational leadership and direction to all direct reports and ensure continued development and management of a professional and efficient organization.
  • Promote active and broad participation by staff and volunteers in all areas of the organization's work including Board of Directors, thrift store, food pantry, client services, special events and office administration.
  • Ensure compliance with legal, financial, and regulatory requirements.
  • Develop and implement programs to serve financially at-risk populations effectively.
  • Manage HHC’s budget, financial health, and operational efficiency.
  • Report to and collaborate with the Board of Directors, including strategic planning and execution, cultivating a strong and transparent working relationship with the board.

 

Strategic Vision:

  • Develop long-term strategies to expand HHC’s impact and reach and assure the organization has a long-range strategic plan which achieves its mission.
  • Work with board and staff to ensure that the mission is fulfilled through effective management of teams, programs, fundraising, strategic planning, and community outreach.
  • Establish effective decision-making processes that will enable HHC to achieve both long-term goals and short-term objectives.
  • Build strong relationships with community partners, stakeholders, and policymakers.
  • Advocate for the needs of the community and the mission of HHC at local and state levels.
  • Identify new opportunities for partnerships, program development, and financial growth.


Board Engagement:

  • Identify, assess, and inform the Board of Directors of internal and external issues that affect the organization.
  • Act as a professional advisor to the Board of Directors on all aspects of the organization's activities.  
  • In partnership with the Board of Directors, maintain and engage the Board of Directors through strong governance standards and practices.
  • Engage the Board of Directors, defining the organization’s values, vision, and mission; developing and implementing strategic and operational plans to achieve its goals; cultivating public and financial support for the organization.


FinancialPerformance and Viability:

  • Responsible for the fiscal integrity of HHC, to include submission to the board of a proposed annual budget and monthly financial statements, which accurately reflect the financial condition of the organization.
  • Responsible for fiscal management that generally anticipates operating within the approved budget, ensures effective resource utilization, auditability, documented policies and procedures, and maintenance of the organization in a positive financial position.


Resource Development:

  • Manage and cultivate relationships with existing and potential funders and partners to secure and expand recurring revenue and resources to support the organization, including a modest portfolio of 20-25 major donors.
  • Publicly represent the organization with local churches, community groups, donors, government officials, media, and other external constituency groups to build support for the organization's mission, achieve its goals, and enhance its community profile.
  • Manage and cultivate relationships with leaders of systems that affect the organization’s strategic plans and operations (e.g., the homeless response system, supportive services systems) to build support for the organization's mission, achieve its goals, and enhance its community profile.
  • Working with the development team, develop and execute strategies to increase revenue streams, ensuring sustainability and growth.
  • Assure the development team formulates and executes comprehensive marketing, branding, and development strategies that ensure visibility and enhance revenue from major donors, foundations, agencies, and corporations.


Public Relations and Outreach:

  • Act as the primary spokesperson for HHC in the community and media.
  • Maintain and strengthen existing relationships and cultivate new relationships with faith communities to build mutually beneficial partnerships that meaningfully engage congregations in the work of HHC.
  • Ensure HHC has effective marketing and communication efforts, including digital and social media strategies.
  • Enhance the visibility and reputation of the organization through active participation in community events and forums.


Team Leadership & Organizational Health:

  • Sustains a healthy, mission-driven organizational culture characterized by trust, collaboration, accountability, and transparency.
  • Builds an environment where employees and volunteers feel valued, engaged, and empowered to do their best work.       
  • Direct the leadership team’s professional and personal development.
  • Ensure day-to-day organization activities operate effectively, including setting performance goals and monitoring progress toward those goals.
  • Coordinate team development and activities to achieve the organization’s strategic plan and operational plans, and to work collaboratively across departments.

 

Qualifications

Competencies and Attributes for Success in the Position:

  • Ensures accountability
  • Collaborates
  • Communicates effectively
  • Drives vision and purpose
  • Emotional intelligence
  • Organizational savvy
  • Balances stakeholders
  • Resourcefulness
  • Action oriented
  • Strategic mindset
  • Builds networks
  • Financial acumen
  • Drives engagement


Required Qualifications:

  •  Proven experience leading high-performing, highly engaged, cross-functional teams.
  • Commitment to volunteerism, an understanding of the motivations of volunteers, and an understanding of the opportunities and challenges of organizations that rely on volunteers for service delivery.
  • Passion for helping financially at-risk populations and a commitment to Help & Hope Center’s mission.
  • Experience managing organizational or programmatic budgets of a similar size and scope to HHC. Hands-on experience with budget preparation, analysis, decision-making, and reporting.
  • Exemplary communication, public speaking, and interpersonal skills.
  • Keen analytical, organizational, and problem-solving skills, which enable efficient and effective decision-making.
  • Demonstrated leadership that strengthens the organization's cultural health by developing people, clarifying priorities, and ensuring alignment between mission, strategy, and day-to-day operations.
  • Proven experience overseeing a large, multi-functional facility of a scope and complexity similar to that of Help & Hope Center (preferred).
  • Strong experience in fundraising, donor relations, operations management, and strategic planning (preferred).
  • Familiarity with capital campaign fundraising (preferred).


Compensation:

HHC is pleased to offer a competitive compensation and benefits package for this position. The target salary is $130,000-$155,000, commensurate with experience.


Application Process

Benefactor Group is pleased to be assisting Help & Hope Center with this executive search. Applications will be reviewed as they are received. All applications are considered highly confidential. To be considered for this position, please submit your cover letter and resume in PDF format to:


https://bit.ly/HHC-EDapp


Please do not contact Help & Hope Center staff or board with questions or interest in the role. All inquiries about the position should be directed to Benefactor Group using the information below:


Benefactor Group Recruitment Team

HR@benefactorgroup.com

http://www.benefactorgroup.com